Genelec, a pioneer in audio technology, has unveiled the MyGenelec customer portal—a cutting-edge online platform designed to centralize all Genelec product-related resources. The primary objective behind this portal is to establish a unified hub for products, services, and software downloads, fostering a strong sense of community and knowledge-sharing among Genelec users. By offering a streamlined registration process, the MyGenelec portal acts as a gateway to various Genelec services, encompassing both hardware and software. This personalized space grants users access to their individual product details, the option to categorize items within specific locations and rooms, subscription particulars, expert assistance, downloadable resources, and comprehensive manuals.
Embracing the MyGenelec platform empowers customers to unlock a plethora of community-focused features. These include tailor-made services, in-depth GRADE room reports, exclusive offers and updates, segmented newsletters, event insights, and vibrant discussion groups.
Siamäk Naghian, the Managing Director of Genelec, says, “While the initial phase of developing the MyGenelec portal undoubtedly enhances the customer experience, its forthcoming iterations are poised to equip the Genelec community with a suite of potent, targeted utilities. This network of tools and expertise will undoubtedly assist users in extracting the utmost potential from their monitoring systems. Simultaneously, it will provide us with invaluable insights into our current and prospective clientele, ultimately strengthening our understanding of their needs and preferences.”
For More Information: www.genelec.com